With over two decades of design expertise focused on strategic product design thinking within the dynamic technology landscape, I've continually showcased an unwavering commitment to crafting innovative customer experiences that resonate with and elevate brand identities.
August 2024 - Present
Sr. Director, Product Design - Head of UX Consumer Experience
Leading a multidisciplinary team, shaping the design vision and strategy for all consumer-facing products, ensuring seamless alignment with both business objectives and user needs.
February 2022 - August 2024
Sr. Design Director - Head of UX Design and Research
Directed a top-tier team of designers and researchers, instrumental in orchestrating a comprehensive omni-channel experience tailored for business clientele.
August 2016 - January 2022
UX Manager - Head of Amazon Business Supplier Experience
Spearheaded the enhancement of supplier engagement and experience across enterprises of all sizes within B2B relationships while overseeing the team.
Sr. UX Designer - Amazon Physical Store
Empowered 3P customers to harness insights and data garnered through in-store technologies such as Amazon Go and Just Walk Out.
Sr. UX Designer - Amazon Custom
Facilitated global sellers in offering personalized, bespoke products across various industries through the Amazon, enriching the consumer experience.
Sr. UX Designer - Amazon Business Mobile Experience
Strategically conceived, developed, and integrated the business experience within the Amazon app, seamlessly incorporating services across all platforms.
November 2014 - July 2016
UX Manager
Led and managed a team of designers and design technologists, serving as both a mentor and active participant, to craft and maintain the comprehensive Partners Experience for vacation rental hosts worldwide.
July 2012 - October 2014
Sr. UX Designer
Led the triumphant overhaul of the dell.com web platform, encompassing enhancements to site navigation, the homepage, product detail pages, and the product stack. Played a pivotal role in the establishment and oversight of the design system.
October 2003 - June 2012
Art Direction, Multi-media, Digital Artist, Graphic Designer, Illustrator
Agencies: Tracylocke.com, Slinghot.com, Rapp.com
BFA in Communication Design
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